Quality Inn St. Augustine Outlet Mall

We recently stayed at this property and were greeted by Sabrina. She made us feel at home. When I asked for food recommendations, she had quite a few, with a variety of cultures. She also had a piece of paper to give to us to help us with the names of the restaurants, trolleys, pharmacy's, taxis and stores. Sabrina and people like her are why we use Choice hotels almost exclusively.

We arrived 2 hours early prior to check in and Katrina at the front desk was very welcoming and polite. She granted us an early check in to our room which was clean and comfortable. Very pleasant experience.

The staff were all helpful and friendly, especially Bhutimi at the front desk. The rooms are fine, I would stay there again knowing that the price is low for the area. I had two rooms for my family. One the TV didn't work properly and had a bit of a smell and the other smelled strongly of cleaner, but that was alright, again, the price is low.

Not bad! The only complaint I had was the man next door smoking to death outside his room I could smell the smoke coming inside my room since rooms are outdoors facing the parking lot and at night I smelled smoking too. I was wondering if he was smoking in the room, bed. I keep sneezing had a headache, and runny nose. Oh well. However, the employees were friendly, I liked the location since it was near nice restaurants, but be careful of your surroundings because lots of homeless people walking the streets at night. Take a cab or drive everywhere. Then you will be fine.

Nice hotel if I could choose again i would choose this hotel over and over again they have breakfast and the outlet mall is a 4 min drive with plenty of stores and also short drive from downtown they staff was friendly and accommodating we brought our service dog with us and he had an area to pee and poop let them know you have a pet with you so they can place you in the pet friendly rooms with floor instead of carpet

It's pet-friendly, clean, affordable, and within a few minutes drive from downtown historic St. Augustine. The staff is also always super nice and accommodating. The only drawback was that the room smells like pet shampoo, but you get used to it. If I'm staying in St. Augustine with my pup, this is my go-to place to stay!

Dog friendly hotel except there are no bags to help pick up and if you have your own, there are no places to throw it. Be careful there is a big lake in the back. Remember, if in Florida, there's probably a gator in there. Breakfast has waffles, yogurt, 2 kinds. 2 kinds of cereal, funny tasting OJ, plenty of coffee, biscuits and gravy no eggs potatoes bread and 2 kinds of mini muffins. See The room was pretty decent. Comes with a good size lotion, shampoo & conditioner. Small small bar of soap. Saw iron board, desk and a fairly comfortable chair. The place is clean the staff was outstanding

Staff was awesome and friendly. Room was clean and cozy. Felt safe there while traveling alone as a female. Location was convenient. And they accept pets! :)